Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Time

Orders within the United States typically arrive within 3–7 business days after processing, depending on your location and the shipping carrier.

Please note that processing time and shipping time are separate — total delivery time is the sum of both.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size. Promotional shipping discounts (such as reduced shipping on the Cycle Comfort Ritual Kit) may be applied automatically at checkout when eligible.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can follow your package's journey.

Shipping Delays

NATURA FORJE is not responsible for delays caused by the shipping carrier, customs, weather events, or other circumstances beyond our control. We appreciate your patience and will assist with any carrier-related concerns.

Incorrect Addresses

Please double-check your shipping address at checkout. NATURA FORJE is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at contact@naturaforje.com — we will do our best to update the order before it ships, but cannot guarantee changes once an order has been processed.

Lost or Stolen Packages

NATURA FORJE is not responsible for packages that are lost, stolen, or misdelivered after the carrier confirms delivery. If your tracking shows your package as delivered but you have not received it, please contact the shipping carrier directly, and reach out to us so we can assist where possible.

International Shipping

At this time, NATURA FORJE ships within the United States. If international shipping becomes available, shipping times, costs, and customs/duty responsibilities will be communicated at checkout.

Questions

For any shipping-related questions, please contact us at contact@naturaforje.com.